Support
Having a problem or have a suggestion? Write to us at destek@zlkgames.com; we usually reply within 2 business days. Including your phone model and the game version (at the bottom of the Settings screen) helps us help you faster.
FAQ
I lost my progress. Can I get it back?
Progress is stored only on your device. If you uninstall the game or clear its data, your progress is deleted and unfortunately cannot be restored.
My Light or Infinite Light purchase is missing.
Tap Settings › Restore purchases. Make sure you're signed in with the same store account. If it still doesn't appear, write to us with your order number.
I'm stuck on a level.
The Hint button shows the next correct move, and Undo takes back your last move. Every level has a solution — we verified each one.
Can I turn off ads?
There are no forced ads. An ad only plays when you choose to watch one for a reward.
How do I change my personalized ads consent?
Use the privacy options on the Settings screen or your device settings (Android: Settings › Google › Ads; iOS: Settings › Privacy & Security › Tracking).
A challenge link doesn't open.
Open the link on a phone with Prism Valley installed. If the game isn't installed, the page sends you to the store.